St. Joseph Health College Station Hospital - College Station, TX

St. Joseph Health offers an online patient record request toolopens in a new tab, which is easy to use and free. You'll need to verify your identity by uploading a photo of your driver's license, which you can take with your phone or computer. 

You may also view a portion of your medical records through our patient portal.

Request records electronicallyopens in a new tab

We accept most major insurance plans, but since coverage is frequently updated, we recommend that you check with your insurance company for details or call our office so we can help you verify coverage.

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We offer secure online access to your health information, making it easier and more convenient to manage your care. With portal access, you can communicate with your doctor, access test results, request prescription refills and manage appointments. We’re here to simplify your health care journey and put your needs first.

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We offer several convenient ways to pay your hospital bill. Pay securely online, by phone or mail, or in person at any St. Joseph Health hospital.

If you have any questions about your bill, call Patient Financial Services at (800) 487-1868.

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We provide free interpreter services for our limited English-speaking patients and related communication equipment and services for our hearing-impaired patients.

We offer a variety of resources to meet language needs, including:

• Face-to-face interpreters for many languages, including Spanish and American Sign Language

• Over-the-phone interpreters for most spoken languages

• Video-remote interpreting for American Sign Language

For questions about interpreter services,  please speak with your care provider for more information or assistance.

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At St. Joseph Health, we are dedicated to ensuring you have an excellent health care experience. Our hospital team is here to address any concerns you or your family may have.

If we’re unable to resolve your concerns, you can report your complaint online directly with The Joint Commissionopens in a new tab. You can also mail your concerns to:

Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
(630) 792-5000

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When you see a doctor, health care provider or visit a health care facility that is not in your health insurance network, such as in an emergency, you may incur other costs or be responsible for the entire bill.

The No Surprises Act protects consumers who have health coverage through their employer (including federal, state, or local government employers), the Health Insurance Marketplace® or an individual health plan purchased directly from an insurance company.

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At the St. Joseph Health College Station Hospital gift shop, you’ll find a wide array of unique gifts and flower arrangements, silk flowers and live plants.

Our gift shops include:

• Adult and children's books

• Toys and plush animals

• Candy, gum and snacks

• Balloons for many occasions

• Jewelry and clothing

• Unique gift items

• Greeting cards and inspirational items

• Personal care items, many in travel-size

• Fresh floral arrangements, silk floral arrangements and live plants