Texas Division Modifies Visitation Policy


Facility Visitor

Effective September 1, 2021, St. Luke’s Health has adopted new visitation guidelines that continue to provide ongoing protection for our patients, employees, and physicians while recognizing the key role caregivers play in the quality of care and outcomes of patients. If you have any questions, please contact your specific facility directly. Click here for a full list of all locations.

Visiting Patients 

Visitors aged 18 and older will be allowed to visit patients without COVID-19 in the hospital under the following circumstances:         

Inpatient hospitalization:

  • One visitor (person) each day will be allowed during visitation hours. The visitor each day must be the same person throughout the day and cannot switch out with someone else until the next day.  Contact your local St. Luke’s Health facility to learn more about visitation hours and additional information.
  •  Procedural Areas and the Emergency Department: 
  • One visitor (person) will be allowed during the patient’s ED visit. This person must be the same person throughout the visit.  
  • One visitor (person) will be allowed during the day of a procedure until the patient leaves the pre-procedural area. During the time of the patient’s procedure, the visitor may be required to leave the facility and will receive a call to return post-procedure.
     

End of life: In extraordinary end-of-life situations, non-COVID-19 patients will be limited to two adult visitors at a time. COVID-19 positive patients or Patients Under Investigation (PUI) will be limited to one visitor. Exceptions may be considered on a case-by-case basis and must be approved by hospital administration. 

Other circumstances may be considered on a case-by-case basis and must be approved by hospital administration.  

PLEASE NOTE: All waiting areas will be at limited capacity to promote social distancing 

Visiting Patients with COVID-19

Any visit with a patient who has tested positive for COVID-19 poses a risk of you getting COVID-19. Exposure and length of time exposed to someone who is COVID-19 positive can increase the risk of you and others getting COVID-19. For the safety of everyone, the following safety precautions are in place for adults visiting a patient with COVID-19:

  • A screening process that requires each visitor to have their temperature taken and answer a set of required questions.
  • A limit of two different visitors per patient are allowed for the entire stay but must be on different days. Only one visitor per day is allowed during visitation hours, and each visit is limited to no more than two hours to help reduce the risk of exposure. Contact your local St. Luke’s Health facility to learn more about visitation hours.  In-person visitation may be restricted by the patient’s attending physician if he/she determines that such visit may lead to the transmission of the virus, posing a serious community health risk. 
  • One visitor (person) will be allowed during the patient’s Emergency Department visit. This person must be the same person throughout the visit. In-person visitation may be restricted by the patient’s attending physician if he/she determines that such visit may lead to the transmission of the virus, posing a serious community health risk. 
  • When visiting a patient who is receiving continuous high-risk procedures or treatments, visitors will not be allowed in the room while the treatment is ongoing, even if it lasts a few days. **including, but not limited to: High low oxygen, breathing treatments, and others.
  • Personnel Protective Equipment (PPE) will be provided during the visit. Please be aware that COVID-19 is highly transmissible, and regardless of PPE, there is a chance you may contract the virus.
     

Guidance for All Visitors:

  • Must be 18 years old or older unless approved by hospital administration
  • Must pass the screening at the designated entrances which includes: 
  • No COVID-19 symptoms per CDC guidelines 
  • Have not traveled to infected areas with COVID-19 in the past 14 days 
  • Have not been in contact with someone with COVID-19 in the past 14 days 
  • Must frequently wash their hands, limit interactions with others, practice social distancing, are restricted to  only the locations designated by the facility, and must limit time outside of the patient’s room. 
  • Will be required to wear a well-fitted mask during their hospital visit per CDC guidelines. If a visitor or single designated caregiver does not have a mask, the facility will provide one. 
  • Religious Counselors are allowed to visit at any time pending they meet screening requirements and wearing of personal protective equipment per hospital guidelines.
     

We will not allow visitors who:

  • Are under the age of 18, unless approved by hospital administration.
  • Have a medical condition that prevents them from being able to appropriately wear a mask.
  • Refuse to be screened prior to entry.
  • Have a temperature or who answer yes to any of the screening questions.
  • Refuse to properly wear a face mask (covering your mouth and nose), eye protection, and gown and gloves while in the patient’s room.
  • Do not follow guidelines for visitation including required infection prevention protocols
  • Are visiting a patient who has a no in-person visitation order placed by the attending physician. When the patient’s attending physician has restricted visitation, you may not visit. This determination made by an attending physician is valid for not more than five days after the date the determination    is made unless renewed by an attending physician. In the event this restriction is in place, daily communication to the authorized individual the patient has identified will occur. Communication will include the patient’s condition and estimated date and time of discharge.
     

PLEASE NOTE: We welcome you to the hospital, however, if you are unable to follow the safety procedures that keep you, our patients and healthcare personnel safe, you will be asked to leave and no longer visit.

Until the COVID-19 pandemic has subsided: 

  • Healthcare workers, visitors, and patients with fever, cough, sore throat, or other COVID-19 like symptoms are not permitted in any area of the hospital, unless seeking care. 
  • Anyone who has traveled to high-risk areas for COVID-19 or had contact with a person  known to be infected with COVID-19 in the past 14 days are not permitted to visit any area  of the hospital, unless seeking care. All patients and approved visitors are requested to wear a mask while in the hospital. 
  • Staff will escort patients to and from appointments if needed. Friends/family will drop patients off and pick them up from the front lobby. 

Publish Date: 

Wednesday, April 07, 2021

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