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Caregiver and Visitor Policy Update. Learn More.

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CHI Texas Division Modifies Visitation Policy

Facility Visitor

St. Joseph Health has further modified its visitation policy to continue to provide ongoing protection for our patients, employees, and physicians while balancing the key role caregivers play in the quality of care and outcomes of patients.

  • Only one adult visitor may visit a patient per stay is allowed in a patient room between the hours of 9 AM and 9 PM.

  • Visitors must be screened before 7 PM to enter the facility.

  • Visitors will not be allowed to re-enter the facility until visitation time the following day. 
    • A designated caregiver for labor and delivery, pediatrics, and NICU.

    • NICU visitation allows parents only, who have been preapproved.

    • End-of-life: In extraordinary end-of-life situations, non-COVID-19 patients will be limited to two adult visitors at a time. Exceptions may be considered on a case-by-case basis and must be approved by hospital administration.

  • Other circumstances may be considered on a case-by-case basis and must be approved by hospital administration.

 

Guidance for One Visitor and One Designated Caregiver:

  • Visitors must be screened before 7 PM to enter the facility.
  • Must pass the screening at the designated entrances which includes:
    • No COVID-19 symptoms per CDC guidelines
    • Have not been in contact with someone with COVID-19 in the past 14 days
  • Must frequently wash their hands, limit interactions with others, practice social distancing, are restricted to only the locations designated by the facility, and must limit time outside of the patient’s room.
  • Will be required to wear a surgical face mask during their hospital visit per CDC and CMS guidelines. If a visitor or single designated caregiver does not have a surgical face mask, the facility will provide one.

 

Visitors will not be allowed:

  • For COVID-19 positive or Patients Under Investigation (PUI) including dedicated COVID-19 hospital units.

 

Until the COVID-19 pandemic has subsided:

  • Healthcare workers, visitors, and patients with fever, cough, sore throat, or other COVID-19 like symptoms are not permitted in any area of the hospital, unless seeking care.

  • Anyone who has traveled out of the country or had contact with a person known to be infected with COVID-19 in the past 14 days are not permitted to visit any area of the hospital, unless seeking care.

  • All patients and approved visitors are requested to wear a surgical face mask while in the hospital.

 

Thank you for your understanding and patience during our pandemic response. We encourage visitors to remain closely connected to their loved ones through virtual means, including Skype, FaceTime, and/or phone.

Publish Date: 
Monday, November 30, 2020 - 09:45