Facility Visitor Policy Guidelines
Effective October 20, 2021, St. Joseph Health has adopted new visitation guidelines that continue to provide ongoing protection for our patients, employees, and physicians while recognizing the key role caregivers play in the quality of care and outcomes of patients.
- Visitors aged 18 and older will be allowed to visit for non COVID-19 patients in the hospital. In order to visit with your loved one, please follow these guidelines:
- One (1) visitor at a time will be allowed during the patient’s hospitalization.
- One (1) visitor at a time will be allowed during the patient’s ED Visit.
- One (1) visitor during the day of a procedure until the patient leaves the pre-procedural area.
- Visitors may obtain meals during visitation by ordering a meal through our in-room meal service. Menus are available in patient rooms, or by asking a nurse.
- Two (2) visitors are allowed at a time for patients in labor and delivery, and postpartum. Children are also allowed for patients in labor and delivery and postpartum, and must be a sibling of the newborn. Children should remain in the room of the patient they are visiting.
- Children who are able to wear a mask will be asked to do so.
- No other children will be allowed in the facilities.
Guidance for Visitors who meet the visitation criteria:
- Must be 18 years old or older.
- Must pass the screening at the designated entrances which includes:
- No COVID-19 symptoms per CDC guidelines
- Have not traveled to infected areas with COVID-19 in the past 10 days
- Have not been in contact with someone with COVID-19 in the past 14 days
- Must frequently wash their hands, limit interactions with others, practice social distancing, are restricted to only the locations designated by the facility, and must limit time outside of the patient’s room.
- Will be required to wear a well-fitted mask during their hospital visit per CDC guidelines. If a visitor or single designated caregiver does not have a mask, the facility will provide one
We also encourage visitors to remain closely connected to their loved ones through virtual means, including Skype, FaceTime, and/or phone.
Until the COVID-19 pandemic has subsided:
- Healthcare workers, visitors, and patients with fever, cough, sore throat, or other COVID-19 like symptoms are not permitted in any area of the hospital, unless seeking care.
- Anyone who has traveled to high-risk areas for COVID-19 in the past 10 days or had contact with a person known to be infected with COVID-19 in the past 14 days are not permitted to visit any area of the hospital, unless seeking care.
- All patients and approved visitors are requested to wear a mask while in the hospital.
- Staff will escort patients to and from appointments if needed. Friends/family will drop patients off and pick them up from the front lobby.
Visitors will not be allowed:
- For COVID-19 positive or Patients Under Investigation (PUI) including dedicated COVID-19 hospital units.
- Exceptions may be considered on a case-by-case basis and must be approved by hospital administration.
- Based on community prevalence and facility space considerations, slight variations may exist at the hospital.
THIS IS A RAPIDLY EVOLVING SITUATION UP-TO-DATE INFORMATION IS AVAILABLE ONLINE www.cdc.gov/coronavirus | www.st-joseph.org/COVID-19